Spoton English Academy – Policies

Effective Date: 22 August 2025

Website: https://spotonenglish.in
Business Name: Spoton English Academy
Owner: Saiyyad Aaves Shaqueela Bano
Location: National Apartment, Haji Nagar, Akot File, Akola, Maharashtra, India

1. Introduction

Welcome to Spoton English Academy (“we”, “our”, or “us”). Your privacy and satisfaction are extremely important to us. This page outlines our Privacy Policy, Pricing, and Refund Policy in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act, India).

By accessing our website or using our services, you agree to these policies.

2. Privacy Policy

Information We Collect:

Personal Identifiers: First Name, Last Name
Contact Information: Email Address, Phone Number
Address Details: City, State, Zip Code
Payment Information: Processed securely via Razorpay
Communication Records: Messages, inquiries, or feedback

How We Use Your Information:

Provide and improve our courses
Process payments securely
Communicate regarding enrollment and updates
Send offers (if opted-in)
Comply with legal obligations

Data Sharing & Security:

Shared only with Razorpay and service providers under confidentiality. Website uses SSL, payments are PCI DSS compliant, and access is restricted to authorized personnel.

User Rights under DPDP Act:

Access, correction, deletion of data; withdraw consent; raise concerns via contact details below.

3. Pricing Policy

Course fees are listed clearly and inclusive of taxes
Prices may change but existing students remain unaffected
Promotions have stated validity

Payment: Must be made online via Razorpay. Confirmation sent by email/SMS.

4. Refund Policy

Eligibility:

Refund requests within 7 days of enrollment
Proof of payment required

Process:

Refunds within 7–10 working days via original payment method
Partial refunds may be considered at discretion

Non-Refundable:

Requests after 7 days or services fully delivered.

5. Contact Us

Email: englishspoton@gmail.com
Phone: +91 9156140381
Address: National Apartment, Haji Nagar, Akot File, Akola, Maharashtra, India

6. Changes to Policies

We may update this page as needed. The effective date will be updated accordingly.

7. Consent

By using our services, you consent to data collection, processing, pricing, and refund policies described here.